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TojBet Frequently Asked Questions

Got questions about your TojBet account, deposits in PKR, cricket betting, casino games or bonuses? We have put together straightforward answers to the things Pakistan players ask most often. Browse by category below or scroll through the full FAQ.

Account Deposits Withdrawals Sports Betting Casino & Slots Bonuses VIP Responsible Gaming
Quick Summary
One Account Per Player
Single account, one mobile number
All Transactions in PKR
No currency conversion needed
JazzCash & Easypaisa Supported
Deposit and withdraw instantly
24/7 Live Chat Support
Real help, any time of day
8
FAQ categories covered
40+
Questions answered
24/7
Support always available
PKR
All payments in rupees

FAQ Categories

Still Need Help?

Our support team is available around the clock via live chat. Get in touch any time — we are here to help Pakistan players with any question.

Contact Support

Welcome to the TojBet FAQ page. Whether you are a new player trying to figure out how registration works, or someone who has been with TojBet for a while and wants to understand the VIP programme better — this is the right place to start. We have answered the most common questions Pakistan players ask us, covering everything from accounts and PKR deposits to cricket betting and responsible gaming.

If your question is not answered here, TojBet's live chat support is available 24 hours a day, seven days a week. You will always reach a real person — no automated scripts, no long waiting times. Just open the chat from any page and someone will be with you within a minute or two.

All amounts on TojBet are in Pakistani Rupees (PKR). Supported payment methods include JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallets. You never need to convert currency — everything stays in PKR from deposit to withdrawal.

Account & Registration

Registering on TojBet is quick and straightforward. Click the Register button on the top right of any page. You will need to provide a valid Pakistani mobile number in +92 format, choose a secure password and confirm you are 18 years of age or older. Once your details are submitted and your mobile number is verified with a one-time code, your account is active and ready to use. The whole process usually takes under two minutes.

No. TojBet enforces a strict one-account-per-player policy. Each player is allowed exactly one account, registered to one Pakistani mobile number and one identity. Creating duplicate accounts — whether to claim extra bonuses or for any other reason — is against TojBet's Terms and Conditions and can result in both accounts being suspended and balances being forfeited. If you have lost access to your account, contact live chat support rather than opening a new one.

You must be at least 18 years old to register and use TojBet. This applies to all players regardless of the type of activity — sports betting, casino, slots or any other feature on the platform. Age verification may be requested at any point. TojBet takes underage gambling seriously and reserves the right to close any account where age requirements are not met.

Go to the Login page and click the Forgot Password link. Enter the mobile number or email address you used when registering. A verification code will be sent to your registered mobile. Enter the code, set a new password and you are back in. If you no longer have access to the registered number, contact TojBet's support team directly via live chat with your account details ready for identity verification.

Basic account verification happens automatically when you confirm your mobile number during registration. For larger withdrawals or at TojBet's discretion, additional identity verification (KYC) may be requested. This typically involves uploading a copy of your CNIC or other government-issued ID. Verified accounts enjoy higher withdrawal limits and faster processing times. Complete verification early so it does not delay a withdrawal when you need it.
Deposits

TojBet supports the payment methods most commonly used by players in Pakistan. You can deposit using JazzCash, Easypaisa, Raast, Bank Transfer, debit cards, credit cards and mobile wallets. All deposits are processed in PKR — there is no foreign currency involved and no conversion fees charged by TojBet. The available options appear in the Cashier section once you are logged in to your account.

Deposits via JazzCash and Easypaisa are typically credited to your TojBet balance within a few seconds to a couple of minutes. Bank transfers may take slightly longer depending on your bank's processing speed, usually within a few hours. If a deposit has not appeared within 30 minutes and the payment was confirmed on your end, contact TojBet's live chat support with your transaction reference number so they can locate and credit it manually.

TojBet sets a minimum deposit amount to keep transactions practical for all players. The exact minimum varies slightly by payment method and is shown clearly in the Cashier section before you initiate a deposit. In general, mobile wallet deposits via JazzCash and Easypaisa have lower minimums, making them the most accessible option for players who want to start with a smaller amount in PKR.

No. TojBet requires all deposits to come from a payment method registered in your own name. Third-party deposits — where someone else's account is used to fund yours — are not permitted. This policy protects all players from fraud and ensures that withdrawals can be processed back to the correct person. Using a third-party payment source can lead to delays in withdrawal processing and, in some cases, account review.
Withdrawals

Log in to your TojBet account and go to the Cashier section. Select Withdraw, choose your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount in PKR and confirm the request. Withdrawals are processed to the same account you deposited from. Make sure your account is verified before submitting a withdrawal request to avoid any delays.

Most withdrawals via JazzCash and Easypaisa are processed within a few hours once approved. Bank transfers may take one to three business days depending on your bank. VIP players benefit from priority withdrawal processing, which can significantly reduce waiting times. If a withdrawal has been pending for longer than the expected timeframe, contact TojBet's support team with your withdrawal reference number.

Withdrawals can be placed on hold for a few reasons — most commonly an incomplete account verification, an active bonus with remaining wagering requirements, or a mismatch between your deposit and withdrawal payment details. Check your email and account notifications for any messages from TojBet explaining the reason. If you are unsure, contact live chat support who will tell you exactly what is needed to release the withdrawal.

Yes, TojBet has minimum and maximum withdrawal limits that vary by payment method. The current limits for your account are displayed in the Cashier section when you initiate a withdrawal. Higher limits are generally available to verified accounts and VIP players. If you need to withdraw an amount above your current limit, contact support — higher-tier VIP members often have personalised withdrawal arrangements.
Sports Betting

TojBet covers a broad range of sports, with cricket markets being the most comprehensive given the Pakistani audience. You can bet on Pakistan Super League (PSL) fixtures, T20 internationals, test matches, one-day internationals and domestic tournaments. Beyond cricket, TojBet also offers football, tennis, basketball, esports and more. The full list of available sports and markets is visible in the Sports section of your account.

Yes. TojBet offers in-play betting on cricket matches including PSL, T20 internationals and other major competitions. Live odds update ball by ball, and you can bet on markets like the next wicket, total runs in an over, match winner and more — all while the action is happening. The live betting interface is accessible from the Sports section and works smoothly on both desktop and mobile.

TojBet allows players to start with small bet amounts in PKR, making it accessible whether you are testing a new market or placing a larger wager on a PSL final. The exact minimum stake for each market is shown on the bet slip before you confirm. Minimum amounts may differ slightly between pre-match and live in-play markets.

TojBet offers a cash-out feature on selected markets, allowing you to settle a bet before the match concludes. The cash-out value is calculated in real time based on current odds and the position of your bet. This is particularly useful during cricket matches where momentum can shift quickly. Not all markets support cash out — eligible bets will display the option on your active bets screen.
Casino & Slots

TojBet's casino section includes live dealer tables for baccarat, blackjack, roulette, poker and popular game shows, as well as a large library of slot games from leading software providers. The Game Lobby brings everything together in one place, and the Slots and Slot Games sections let you filter and find specific titles quickly. New games are added regularly and are highlighted in the lobby so you can always find fresh content.

TojBet partners with established game providers whose titles use certified random number generators (RNG). Live casino tables stream in real time from professional studios with real dealers, ensuring transparent gameplay. The RTP (return to player) percentage for slot games is set by the provider and represents the theoretical long-term payout rate. You can usually find a game's RTP in its information section within the lobby.

Yes. TojBet's full casino and slots library is accessible from any modern mobile browser on Android or iOS. The game lobby is optimised for touch screens, and live casino streams are designed to work reliably on mobile data as well as Wi-Fi. You can play slots, join a live baccarat table or spin a game show wheel all from your phone without any app download required.
Bonuses & Promotions

New players on TojBet can qualify for a welcome bonus upon making their first deposit. The current welcome offer details — including the bonus amount in PKR, minimum deposit required and wagering conditions — are listed on the Promotions page. Bonus terms vary between sports betting and casino offers, so read them carefully before opting in to make sure you understand the requirements.

Wagering requirements (also called rollover or playthrough) specify how many times you need to bet the bonus amount before it can be withdrawn as real PKR. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place PKR 10,000 in qualifying bets before the bonus converts to withdrawable funds. Sports bets, casino and slot bets may contribute differently towards clearing the requirement. Full details are always shown in the specific promotion's terms.

Yes, all TojBet bonuses have an expiry period within which the wagering requirements must be completed. The expiry timeframe is stated in the terms of each individual promotion. If the requirements are not met before the bonus expires, the bonus and any winnings generated from it will be removed from your account. Log in regularly and check the Promotions page to keep track of active offers and their deadlines.

Yes. TojBet regularly runs cricket-focused promotions timed around major events including Pakistan Super League (PSL) fixtures, T20 World Cup matches and bilateral series involving the Pakistan national team. These can include enhanced odds on specific matches, free bet credits for certain markets or cashback on cricket bets. Check the Promotions page before each major cricket event to see what is currently available.
VIP Programme

TojBet's VIP programme rewards players based on their betting activity. Every qualifying bet — on sports, casino or slots — earns you VIP points. As your points accumulate, you progress through VIP tiers. Each tier unlocks better benefits including cashback rates, higher withdrawal limits, priority support and access to exclusive promotions. Your current tier, points balance and progress to the next level are all visible from within your account dashboard after login.

VIP benefits on TojBet scale with your tier level. Typical VIP perks include weekly and monthly cashback on losses, faster PKR withdrawal processing, dedicated account management for higher tiers, personalised bonus offers, higher deposit and withdrawal limits, and invitations to exclusive TojBet events and promotions. The full breakdown of what each VIP level offers is available on the VIP page.

VIP point validity and expiry conditions are outlined in the VIP programme terms on the VIP page. In general, maintaining regular activity on TojBet keeps your points active. Extended periods of inactivity may result in points or tier status being reviewed. Log in regularly, continue placing bets and check your VIP dashboard to stay on top of your status and make sure you do not miss a tier upgrade.
Responsible Gaming

After logging in, go to Account Settings and find the Responsible Gaming section. From there you can set daily, weekly or monthly PKR deposit limits. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period to prevent impulsive changes. Reducing a limit takes effect straight away. These tools are there to help you keep control of your spending — use them whenever you feel it would help.

Yes. TojBet offers self-exclusion and cooling-off options through the Responsible Gaming section of your Account Settings. You can set a temporary break of a few days, a week, or longer. During a self-exclusion period, you will not be able to log in or place bets. If you feel you need a longer break, contact TojBet's support team to request an extended self-exclusion. We encourage all players to use these tools whenever they feel their play is becoming difficult to manage.

If you feel that gambling is negatively affecting your finances, relationships or wellbeing, the most important step is to acknowledge it and act on it. Use TojBet's self-exclusion tool immediately via Account Settings — this blocks access to your account while you take time away. Set a strict personal budget before every session, only play with money you can afford to lose, and never chase losses. Gambling on TojBet is meant to be entertainment, not a way to earn money. If you need further support, speak to a trusted person in your life or seek guidance from a professional counselling service.

Session time limits can be configured in the Responsible Gaming section of your Account Settings after logging in. You can set a maximum session duration — once the time is reached, TojBet will notify you and, depending on your settings, log you out automatically. This is a helpful tool for players who want to keep their gaming sessions within a healthy time boundary. You can also enable reality check reminders that pop up at regular intervals to remind you how long you have been playing.
Why TojBet

Six Reasons Pakistan Players Choose TojBet

From cricket betting to casino games and fast PKR withdrawals — here is what makes TojBet the platform Pakistan players keep coming back to.

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Cricket & PSL Betting

Comprehensive cricket markets including Pakistan Super League, T20 internationals and test matches. Pre-match and live in-play betting available with real-time odds updates on every ball.

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PKR Payments — No Conversion

Deposit and withdraw in Pakistani Rupees using JazzCash, Easypaisa, Raast, Bank Transfer or cards. No currency conversion, no hidden fees — what you deposit is what lands in your account.

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500+ Casino & Slot Games

Live dealer tables, slots, roulette and game shows — all accessible from your account dashboard the moment you log in. Game history saved so you can pick up exactly where you left off.

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VIP Rewards Programme

Every bet earns VIP points. Progress through tiers to unlock cashback, faster withdrawals, exclusive promotions and dedicated account management. Track your progress from your account dashboard.

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Regular Bonuses & Promotions

Welcome bonuses, reload offers, cricket match specials and free bet credits are posted on the Promotions page regularly. Limited-time offers are only visible to logged-in players — check in often.

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Responsible Gaming Tools

Set deposit limits, session timers and self-exclusion periods directly from Account Settings. TojBet is built for adult entertainment — tools to keep you in control are always one click away.

Still Have Questions?

We Are Here 24/7 — Get in Touch Any Time

If your question was not answered in the FAQ above, TojBet's support team is always available. Pakistan players can reach us through live chat on any page of the website — you will be connected to a real person within minutes, any time of day or night.

Our support team handles questions about accounts, deposits, withdrawals, bonuses, cricket betting markets, technical issues and anything else you might need help with. There are no automated replies during live chat — just straightforward answers from someone who knows the platform.

For general information about TojBet, the platform's history and its commitment to Pakistan players, visit the About Us page. For the full rules on how the platform operates, the Terms and Conditions and Privacy Policy pages cover everything in detail. If you want to understand your rights and tools for safer play, the Responsible Gaming page is the right place to go.

Live chat support is available 24 hours a day, seven days a week including during PSL match days and public holidays in Pakistan. Response times are typically under two minutes.

You can also reach TojBet by email at [email protected] — email support is monitored daily and you will receive a response within a few hours for most queries.

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TojBet is an entertainment platform. Gambling involves financial risk. Adults 18+ only. Set deposit limits and session timers in Account Settings and always play within your personal budget.